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Terms and Conditions for Virtual Sidekicks by Sidekick

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INTRODUCTION:

Welcome to Virtual Sidekicks by Sidekick. These Terms and Conditions govern your use of our virtual assistant services. By using our services, you agree to comply with and be bound by these Terms and Conditions.

Services Provided

  • Scope of Services: Virtual Sidekicks provides virtual assistant services including but not limited to Product Listing Optimization, Poshmark Listing Drafts, Crosslisting, and Product Research.
  • Customization: Additional services may be provided based on the Client’s specific requirements and are subject to additional charges.

Payment Terms

  • Billing and Payment: Billing and Payment: By providing us with your credit card number and associated payment information, you agree that we are authorized to verify information immediately. You agree to immediately notify us of any change in your billing address or the credit card used for the payment hereunder. We reserve the right at any time to change our prices and billing methods, either immediately upon posting on our site or through email.
  • Contract Acceptance: No contract exists between you and us for the Service until we accept your order and assign you a VA.
  • Third-Party Fees: You are responsible for any third-party fees that you may incur when using the Service.

Client Responsibilities

  • Necessary Information: Clients are required to provide all necessary information, photos, listing details, and other needed details to the VA to ensure satisfactory output.
  • Timely Communication: The Client agrees to respond promptly to any requests for information or decisions needed to complete the services.

Confidentiality

  • Confidential Information: Both parties agree to maintain the confidentiality of all proprietary information, trade secrets, and sensitive data exchanged during the term of the services.
  • Non-Disclosure: The Client agrees not to disclose any proprietary information or trade secrets of Virtual Sidekicks to any third party without prior written consent.

Warranties and Disclaimers

  • Service Warranty: Virtual Sidekicks warrants that the services will be performed in a professional and workmanlike manner.
  • Disclaimer: Except as expressly provided in these Terms and Conditions, Virtual Sidekicks makes no other warranties, express or implied, regarding the services.

Limitation of Liability

  • Liability Cap: Virtual Sidekicks’ liability for any claim arising out of these Terms and Conditions shall not exceed the total amount paid by the Client for the services.
  • No Consequential Damages: Virtual Sidekicks shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to these Terms and Conditions.

Indemnification

  • Client Indemnity: The Client agrees to indemnify and hold harmless Virtual Sidekicks from any claims, damages, or liabilities arising out of the Client’s use of the services.

Service Disruption

  • Service Disruption: Virtual Sidekicks will make reasonable efforts to ensure uninterrupted service. However, we are not liable for any disruptions caused by factors beyond our control, including but not limited to internet outages, technical failures, or natural disasters. Clients must notify us of any service interruptions immediately.

Refund and Cancellation Policy

  • Refunds and Cancellations: The VAs are being paid upfront before the service starts, so we will only accept refunds and cancellations within 24-48 hours after placing the order. Refunds may take up to 7 business days to process.
  • Order Cancellations: We will not provide any refunds if you fail to cancel your order and leave us unaware that you no longer wish to continue with our services.
  • Contact for Refunds: If you have any questions or concerns, please contact us at support@poshsidekick.com.

Governing Law

  • Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York..
  • Dispute Resolution: Any disputes arising under these Terms and Conditions shall be resolved through mediation and, if necessary, binding arbitration.

Amendments

Modification: Virtual Sidekicks reserves the right to amend these Terms and Conditions at any time. Any amendments will be effective upon posting on our website.

Disclaimer and Limitations

  • Disclaimer of Warranties: The services provided by Virtual Sidekicks are on an “as is” and “as available” basis. We do not warrant that the services will be uninterrupted, error-free, or free from viruses or other harmful components.
  • Limitation of Liability: In no event shall Virtual Sidekicks be liable for any special, indirect, incidental, consequential, or punitive damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use of the services.

Miscellaneous

  • Entire Agreement: These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements or understandings, whether written or oral.
  • Severability: If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force and effect.

By using the services of Virtual Sidekicks, you acknowledge that you have read, understood, and  agree to be bound by these Terms and Conditions.

Contact Information