Ever wonder how Depop magically knows when you’ve shipped an item?
For new sellers especially, understanding how Depop tracks shipments helps avoid confusion and build trust with buyers.
The platform doesn’t have mind-reading abilities, but its shipping detection methods are remarkably effective at keeping the marketplace running smoothly.
Let’s understand how does Depop know when I shipped an item.
Does Depop Automatically Mark as Shipped?
Depop only marks your items as shipped automatically when you use their official shipping labels.
When you choose “Ship with Depop,” the platform tracks your package once it’s scanned at the post office and updates your order status without any extra work from you.
If you prefer using your own shipping method, you’ll need to manually update the shipping status. This requires logging into your account, finding the sold item, and entering tracking information yourself.
Some sellers often forget to update the shipping tracking manually, which leads to confusion and disputes with buyers.
Also Read: How to Get More Sales on Depop
How Does Depop Know When I Shipped?
Depop tracks your shipments through different methods depending on how you choose to ship your items.
When you use “Ship with Depop” labels, the platform receives automatic updates from the shipping carrier once your package enters their system.
The tracking begins when the postal worker scans your package at the post office, immediately sending digital confirmation to Depop.
For sellers who prefer their own shipping methods, Depop relies on manual input. You must update your order status and enter tracking information yourself through the app or website.
Without this step, Depop has no way to verify that you’ve shipped the item.
What Happens If You Never Ship a Depop Order?
If you never ship a Depop order, the platform will automatically cancel it, and the buyer will get their money back.
For U.S. sellers, this happens if the item isn’t shipped within 10 days. Buyers don’t have to ask for a refund or contact support—Depop handles it for them.
Depop buyer-friendly policy ensures buyers aren’t left waiting indefinitely for their purchases.
