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How to Leave a Review on Depop

How to Leave a Review on Depop

One of the things that influence the buyers’ decision-making is ratings and reviews as buyers seriously take them into account when making a purchase. That’s why it’s important for you as a seller to leave an honest review after you make a purchase so that other buyers can make better decisions from your experience.

In this blog, you are going to specifically talk about how to leave a review on Depop. In addition, we will explain how you can delete your review on Depop and what can get your reviews removed. So let’s begin:

How to Leave a Review on Depop as a Buyer?

  1. First, log in to your Depop account.
  2. Next, tap the “Profile” icon on the bottom right of the home screen.
  3. Then, tap the “Receipt” icon, available at the top of the screen. You will find the item(s) there that you haven’t left review for.
  4. Tap the “Purchased” tab and choose the item that you want to write a review for.
  5. Next, tap the “Leave Feedback” button at the bottom.
  6. Give your seller a rating (from 1 to 5 stars) and leave a review based on the overall experience.
  7. Lastly, tap the checkmark, available on the top right of the screen.

How to Leave Feedback on Depop as a Seller?

  1. Open the Depop app and log in to your account.
  2. Then, tap the “Profile” icon.
  3. Next, tap the “Receipt” icon on the top middle of the screen.
  4. Go to the “Sold” tab and select the order that you want to leave feedback for.
  5. Scroll down to the bottom of the page and tap “Leave Feedback.”
  6. Give your buyer a rating (from 1 to 5 stars) and leave feedback (1000 Characters Max.)
  7. At last, tap the checkmark, available on the top right.

Can I Edit My Review on Depop?

No, you can’t edit your review on Depop if you have a change of mind later. However, you can delete your review on Depop if you want to.

How to Delete a Review on Depop?

  1. Log in to your Depop account and tap the “Profile” icon.
  2. Then, tap the “Receipt” icon and find the feedback that you want to delete in the “Purchased” or “Sold” tab.
  3. Tap the feedback that you left earlier.
  4. Lastly, tap the “Trash Can” icon on the top right to permanently delete your review.

How to Remove Unfair Feedback on Depop?

  1. Go to depophelp.zendesk.com and type “feedback” in the search bar and search for it.
  2. Next, click the “Submit a Request” button on the top right.
  3. Select “Click here for Buying, Selling, Account & Trust.”
  4. Fill the “email address” and “username” input fields.
  5. Next, select “Selling” under “What can we help you with?”
  6. Then, explain your issue in the description. You can start with “I’m having an issue with an item I’ve sold. My buyer left me an unfair feedback.”
  7. Add screenshots of your conversation with the buyer or item photos in the attachments section as proof (if you have any).
  8. Lastly, click the “Submit” button.

Tips for Writing a Great Review on Depop

Be Honest:

Be Honest

Your review should reflect your genuine experience with the seller. Whether it is positive or negative, honesty is key.

Provide Details:

Include specific details about the item you purchased, such as its condition, quality, and any discrepancies between the listing and the actual product.

Shipping Time and Packaging:

Shipping Time

Mention whether the item arrived within the estimated shipping time and if it was packaged securely to prevent damage.

Communication:

Communicative

Leave a brief comment on the seller’s communication throughout the process. Did he respond quickly to messages? Was he courteous and helpful?

Accuracy of Description:

Evaluate how accurately the item was described in the listing. Did it match the photos and description provided by the seller?

Overall Experience:

Overall Experience

Summarize your overall experience with the seller and the transaction. Would you buy from him again?

Constructive Feedback:

Constructive Feedback

If there were any issues with the transaction, provide constructive feedback rather than just criticism. This will help the seller improve in many ways.

Respectful Tone:

Maintain a respectful tone throughout your review, even if you encounter problems with the order. Remember that there is a human on the other side as well.

Proofread:

Before submitting your review, proofread it to ensure clarity and correctness.

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