One of the things that influence the buyers’ decision-making is ratings and reviews as buyers seriously take them into account when making a purchase. That’s why it’s important for you as a seller to leave an honest review after you make a purchase so that other buyers can make better decisions from your experience.
In this blog, you are going to specifically talk about how to leave a review on Depop. In addition, we will explain how you can delete your review on Depop and what can get your reviews removed. So let’s begin:
How to Leave a Review on Depop as a Buyer?
- First, log in to your Depop account.
- Next, tap the “Profile” icon on the bottom right of the home screen.
- Then, tap the “Receipt” icon, available at the top of the screen. You will find the item(s) there that you haven’t left review for.
- Tap the “Purchased” tab and choose the item that you want to write a review for.
- Next, tap the “Leave Feedback” button at the bottom.
- Give your seller a rating (from 1 to 5 stars) and leave a review based on the overall experience.
- Lastly, tap the checkmark, available on the top right of the screen.
How to Leave Feedback on Depop as a Seller?
- Open the Depop app and log in to your account.
- Then, tap the “Profile” icon.
- Next, tap the “Receipt” icon on the top middle of the screen.
- Go to the “Sold” tab and select the order that you want to leave feedback for.
- Scroll down to the bottom of the page and tap “Leave Feedback.”
- Give your buyer a rating (from 1 to 5 stars) and leave feedback (1000 Characters Max.)
- At last, tap the checkmark, available on the top right.
Can I Edit My Review on Depop?
No, you can’t edit your review on Depop if you have a change of mind later. However, you can delete your review on Depop if you want to.
How to Delete a Review on Depop?
- Log in to your Depop account and tap the “Profile” icon.
- Then, tap the “Receipt” icon and find the feedback that you want to delete in the “Purchased” or “Sold” tab.
- Tap the feedback that you left earlier.
- Lastly, tap the “Trash Can” icon on the top right to permanently delete your review.
How to Remove Unfair Feedback on Depop?
- Go to depophelp.zendesk.com and type “feedback” in the search bar and search for it.
- Next, click the “Submit a Request” button on the top right.
- Select “Click here for Buying, Selling, Account & Trust.”
- Fill the “email address” and “username” input fields.
- Next, select “Selling” under “What can we help you with?”
- Then, explain your issue in the description. You can start with “I’m having an issue with an item I’ve sold. My buyer left me an unfair feedback.”
- Add screenshots of your conversation with the buyer or item photos in the attachments section as proof (if you have any).
- Lastly, click the “Submit” button.
Tips for Writing a Great Review on Depop
Be Honest:
Your review should reflect your genuine experience with the seller. Whether it is positive or negative, honesty is key.
Provide Details:
Include specific details about the item you purchased, such as its condition, quality, and any discrepancies between the listing and the actual product.
Shipping Time and Packaging:
Mention whether the item arrived within the estimated shipping time and if it was packaged securely to prevent damage.
Communication:
Leave a brief comment on the seller’s communication throughout the process. Did he respond quickly to messages? Was he courteous and helpful?
Accuracy of Description:
Evaluate how accurately the item was described in the listing. Did it match the photos and description provided by the seller?
Overall Experience:
Summarize your overall experience with the seller and the transaction. Would you buy from him again?
Constructive Feedback:
If there were any issues with the transaction, provide constructive feedback rather than just criticism. This will help the seller improve in many ways.
Respectful Tone:
Maintain a respectful tone throughout your review, even if you encounter problems with the order. Remember that there is a human on the other side as well.
Proofread:
Before submitting your review, proofread it to ensure clarity and correctness.
