Poshmark is a social marketplace which makes it not only an online platform for buying and selling pre-loved fashion items but also a community where people connect and share their thoughts.
Though you can write a comment on someone’s post on Poshmark, there are times when a buyer might want to communicate directly with the seller and vice versa.
In this guide, we will explain step-by-step how to message someone on Poshmark, as a buyer and as a seller. So, without much ado, let’s start:
Is There a Need to Message Someone on Poshmark?
Yes, there is often a need to message buyers or sellers on Poshmark, particularly for order-related matters and the Poshmark messaging system facilitates direct communication between them.
The messaging feature is especially useful for addressing various concerns that may arise during the buying and selling process.
For instance, if a buyer has questions about an item’s condition or wants to request additional photos, he can easily reach out to the seller. Similarly, sellers can use the messaging feature to clarify any details about the listed items.
Another common reason for messaging on Poshmark is to handle order-related issues. If there are delays in shipping, buyers inquire about the status of their orders through messaging.
Sellers, on the other hand, inform buyers about any unexpected delays or problems with shipping. This open line of communication helps maintain transparency and trust between both parties.
In cases where a buyer wishes to cancel an order or has concerns about the received item, the messaging feature enables direct discussion of the matter. This leads to quicker resolution of issues and avoids negative reviews or disputes.
Also Read: How to List on Poshmark
How to Message a Seller on Poshmark? (Poshmark App)
1- Log in to your account on the Poshmark app.
2- Tap the “Profile” icon on the bottom right of the screen.
3- Next, tap “My Purchases.”
4- From the orders list, select the order regarding which you want to contact the seller.
5- Tap “Message Seller” on the “Order Details”
6- Tap in the text box, write your message, and tap the blue arrow to send the message.
How to Message a Seller on Poshmark? (Web)
1- Visit Poshmark.com and log in to your account.
2- Click the profile photo on the top right of the screen.
3- Click “My Purchases.”
4- From the orders list, select your order.
5- Click “Message Seller” on the “Order Details”
6- Write your message in the message text box and click “Send.”
How to Message a Buyer on Poshmark? (Poshmark App)
1- Log in to your account on the Poshmark app.
2- Tap the “Profile” icon on the bottom right of the screen.
3- Next, tap “My Sales.”
4- From the sales you made, select the sale.
5- Tap “Message Buyer” on the “Order Details”
6- Write your message in the text box and tap the blue arrow to send the message.
How to Message a Buyer on Poshmark? (Web)
1- Visit Poshmark.com and log in to your account.
2- Click the profile photo on the top right of the screen.
3- Click “My Sales.”
4- Select your order from the order list.
5- Next, click “Message Buyer” on the “Order Details”
6- Lastly, type your message in the message text box and click “Send.”
Frequently Asked Questions (FAQs)
Can I privately message on Poshmark?
Yes, you can privately message on Poshmark through the order details page. However, you should know that Poshmark Support can access the messages for dispute resolution.
Can I send photos in messages on Poshmark?
Yes, you can send photos in Poshmark messages using the camera icon.
