Buying or even selling second-hand fashion items online often feels risky, especially because designer items come with hefty price tags.
Both buyers and sellers on Depop wonder if the platform checks items for authenticity before the orders get processed. This matters because nobody wants to spend hard-earned money on fake items.
So, it’s important to know if Depop authenticate items. Also, you need to know what you can do if you receive a fake item on Depop.
Does Depop Authenticate Items?
No, Depop does not authenticate items that are sold on its platform. Unlike online marketplaces like Poshmark, StockX, or Grailed, which have their own authentication programs, Depop places the responsibility of authentication on buyers and sellers.
What I Need to Do as a Depop Buyer?
Since Depop doesn’t authenticate items, it’s important for you as a buyer to be careful.
Always read the item description fully and look closely at all photos. Don’t hesitate to ask the seller questions about the item’s condition or origin.
Also, check the seller’s ratings and reviews to see if other buyers had good experiences. Be extra careful with offers that seem too cheap, as they might be fake.
Also Read: Does Depop Sell Fake Items
What I Need to Do as a Depop Seller?
As a seller on Depop, you need to be honest and clear about the items you list.
So, write accurate descriptions and take good photos to show the true condition of your items. Moreover, be ready to answer buyers’ questions honestly.
Since Depop doesn’t authenticate items, your reputation depends on trust, so receiving good reviews and being transparent helps protect your Depop account and encourages buyers to feel confident buying from you.
What If I Receive a Fake Item on Depop?
If you believe you received a fake item on Depop, then you can submit a request to the Depop Help Centre. The Depop support team will then review the case to reach a resolution.
If you receive a fake item, you can also report it via the Depop app.
- Simply, tap the profile icon and go to “Settings.”
- Tap “Need Help.”
- Next, tap “Buying.”
- Then, tap “My Purchases.”
- Lastly, select the ordered item that you believe is fake and raise your issue.
You should also know that Depop’s decisions over “item not as described” disputes are final.
